Frequently Asked Questions

Lifted Minds is a client-centered, trauma-informed psychiatric practice specializing in personalized mental wellness. We serve women, veterans, high performers, mothers, and individuals seeking elevated, whole-person care.

Our care is personalized, collaborative, trauma-informed, culturally responsive, and nonjudgmental. We take time to understand your concerns and develop an evidence-based treatment plan around your needs and goals.

Yes. Participating plans include Aetna, Blue Cross and Blue Shield of Texas, Cigna, UnitedHealthcare/Optum, Oscar, Oxford, Carelon Behavioral Health, Ascension and Quest Behavioral Health. Availability varies by plan and state.

Book directly through our website’s secure practice portal. Our office will help confirm your coverage before your visit. Copays, coinsurance and deductibles may apply.

Your cost depends on your specific insurance benefits, including your deductible, copay, or coinsurance. Our office will help verify your plan and discuss your expected out-of-pocket responsibility before your visit.

At Lifted Minds Psychiatry & Wellness PLLC, we primarily specialize in adult mental health care (ages 18 and older).

However, we do accept children and adolescents on a case-by-case basis, depending on the clinical need, presenting symptoms, and whether it aligns with the level of care we provide.

If you are seeking care for a child or teen, we will first complete a brief screening to determine whether Lifted Minds is the best and safest fit - and if not, we will help guide you to the appropriate provider or resources.

We support clients with:

• anxiety

• depression

• ADHD

• PTSD/trauma

• bipolar disorder

• sleep issues

• stress & burnout

• mood disorders

• LGBTQ+ affirming mental healthcare

• life transitions

If you’re unsure what you’re experiencing, we will help you explore it during your evaluation.

Yes.
As a PMHNP-BC, Renata prescribes psychiatric medications when clinically appropriate and always tailors treatment to your unique needs and goals.

Controlled substances may be prescribed only after:

• a full psychiatric evaluation

• confirmation of diagnosis

• clinical appropriateness

• completion of required screenings (see below)

Controlled substances are not prescribed during the first appointment.

Yes. To ensure safe and responsible prescribing:

• A baseline drug screen is required before any controlled substance is prescribed.

• Random drug screens may be required throughout treatment.

• Lab work may also be ordered if clinically indicated (thyroid, vitamin levels, metabolic panels, etc.).

This supports safety, compliance, and the highest standard of care.

ADHD cannot be diagnosed based on symptoms alone.
We require documented, evidence-based testing, which may include:

• A psychological evaluation conducted by a licensed psychologist or

• A QB Test (FDA-cleared computer-based ADHD assessment) completed virtually

This ensures diagnostic accuracy, protects your health, and strengthens your treatment plan.

Already have testing?
We will review your documentation prior to prescribing.

• Initial psychiatric evaluations generally last 60–90 minutes. Medication-management follow-ups generally last 20–30 minutes. Appointment length may vary based on the type of visit and your clinical needs.

Yes. At this time, all appointments are conducted via secure, private telehealth for clients in Texas and Arizona.

However, in-person appointments are available upon request or when clinically required.
If an in-person visit is necessary, we will coordinate this during your treatment planning.

We accept:

• all major credit/debit cards

• HSA/FSA cards

Payments are processed securely through our EHR.

No membership is required to schedule an appointment. We offer individualized psychiatric care and accept participating insurance plans. Book directly through our secure practice portal to get started.

A 24-hour notice is required for cancellations or rescheduling.
Late cancellations and no-shows incur a fee to respect your reserved appointment time.

Yes.
We follow all HIPAA regulations and use secure, encrypted systems to protect your personal and medical information.

Select “Schedule Now” or “Book with Insurance” on our website to request an appointment through our secure practice portal. For scheduling questions, contact info@liftedmindspw.com or (214) 884-4625.

Your first visit includes a warm, open, judgment-free conversation exploring:

• your symptoms

• your personal history

• lifestyle factors

• stressors

• goals

This appointment is all about understanding your story and building a care plan that feels aligned, safe, and supportive.

Current clients may use our secure client portal for nonurgent questions and communication. Messaging does not replace an appointment, and response times vary. The portal is not monitored for emergencies; call 911 or 988 for urgent crisis support.

Absolutely.
Many clients feel nervous initially. Our approach is gentle, affirming, patient, and designed to help you feel safe and grounded from the very beginning.

• Yes. Evening & Weekend Appointments are available. Sunday appointments are limited. All visits are by appointment and subject to availability.

Yes.
Availability varies by state, so early scheduling is recommended.

Your healing matters. Your peace matters. Your story matters.

Email

General Support: info@LiftedMindsPW.com

Lifted Minds Psychiatry & Wellness PLLC is not an emergency or crisis response service.
If you are experiencing any of the following:

• thoughts of harming yourself or others

• acute emotional distress

• a medical or psychiatric emergency

• symptoms that feel unsafe, uncontrollable, or unmanageable

Please do not wait for an appointment. Seek immediate help.

You can:

📞 Call 911
📞 Call or text 988 (Suicide & Crisis Lifeline)
📱 Use 988 chat at 988lifeline.org
🏥 Go to your nearest emergency room

If you are a veteran:
📞 Call 988, then press 1
💬 Text 838255
🌐 Chat at VeteransCrisisLine.net/Chat

Your safety matters. You deserve immediate support.